THIRD-PARTY LOGISTICS · SINCE 1996
Your 3PL is costing you customers.
We ship 99.99% of orders correctly. Not "industry-leading." Not "up to." Measured every month and backed in writing.
30 YEARS IN ATLANTA | ONE WAREHOUSE | 80% OF THE US IN 2 DAYS
RUN THE NUMBERS
99.8% sounds fine. Until you do the math.
A COMPETITOR'S ADVERTISED RATE
50,000 orders → 100 wrong packages
FSI, MEASURED
50,000 orders → 5 wrong packages
95 customers who never got the wrong product. Never opened a ticket. Never left a one-star review. Never tried your competitor instead.
Accuracy isn't a warehouse metric. It's a retention metric.
The FSI Accuracy Guarantee
If we ship it wrong, we fix it at our cost.
Reshipped at our cost
We cover the fulfillment on the replacement order
Front of the line
Replacement orders are picked and packed first
Fee credited back
The fulfillment fee on the wrong order comes off your bill
One call
Tell your account manager. No claim forms
No claim forms. No back and forth. Your account manager handles it.
We can offer this because we almost never have to honor it. That's the whole point.
Spanx trusts us. NASCAR trusts us. Chrysler trusts us.
Since 1996, out of one warehouse in Atlanta.
- NASCAR
- CHRYSLER
- HONDA
- SPANX
- CARTOON NETWORK
- KAISER PERMANENTE
- AMERICAN CANCER SOCIETY
One roof. One team. One standard.
Your order never gets handed between facilities, because there's only one. That is exactly why our accuracy number looks the way it does.
“The online reporting FSI offers is a huge help to us. The ability to review inventory, order history, order tracking, and sales reports is very valuable.”
“Because of the entire FSI team, our order processing time shrunk 59% since coming online with your company.”
Who we work best with.
- Established brands already shipping and growing
- A focused product line, where a handful of products do most of the volume
- DTC, or DTC plus retail and wholesale
- Bulky, seasonal or hard-to-ship products other 3PLs price badly
- Done apologizing for someone else's mistakes
Still pre-launch? We're probably not the right fit yet, but tell us anyway and we'll point you somewhere better suited.
Send us 90 days of order data. We'll tell you what your current 3PL is costing you.
Free, written, no pitch attached. If the numbers say stay where you are, we'll tell you that.