THIRD-PARTY LOGISTICS · SINCE 1996
Your 3PL is costing you customers.
We ship 99.99% of orders correctly. Not "industry-leading." Not "up to." Measured every month, published on this site, and guaranteed in writing.
30 YEARS | ONE WAREHOUSE IN ATLANTA | 80% OF THE US IN 2 DAYS
RUN THE NUMBERS
99.8% sounds fine. Until you do the math.
A COMPETITOR'S ADVERTISED RATE
50,000 orders → 100 wrong packages
FSI, MEASURED
50,000 orders → 5 wrong packages
95 customers who never got the wrong product. Never opened a ticket. Never left a one-star review. Never tried your competitor instead.
Accuracy isn't a warehouse metric. It's a retention metric.
LAST MONTH · JULY 2026
ORDERS SHIPPED
ORDERS WRONG
ACCURACY
Updated monthly. No other 3PL publishes this. We do, because we can.
The FSI Accuracy Guarantee
If we ship it wrong, we make it right — and we pay for all of it.
Replacement product
At our cost, not yours
Expedited reshipment
Straight to your customer
Return shipping
Covered
Fulfillment fee
Credited back
No claim forms. No caps. No arguing about whose fault it was.
We can offer this because we almost never have to honor it. That's the whole point.
Spanx trusts us. Tempur-Pedic trusts us. NASCAR trusts us.
Since 1996, out of one warehouse in Lithia Springs, Georgia.
- NASCAR
- CHRYSLER
- HONDA
- SPANX
- CARTOON NETWORK
- KAISER PERMANENTE
- AMERICAN CANCER SOCIETY
- TEMPUR-PEDIC
One roof. One team. One standard.
Your order never gets handed between facilities, because there's only one — and that is exactly why our accuracy number looks the way it does.
“The online reporting FSI offers is a huge help to us. The ability to review inventory, order history, order tracking, and sales reports is very valuable.”
“Because of the entire FSI team, our order processing time shrunk 59% since coming online with your company.”
We're not right for everyone.
You're a fit if:
- You ship 2,000+ orders a month
- You've been in business 3+ years
- You've got a focused product line, not 500 slow SKUs
- You're D2C, or D2C plus retail with EDI requirements
- You're done apologizing for someone else's mistakes
We're not a fit if:
- You're pre-launch or pre-revenue
- You're under 1,000 orders a month
- You're shipping oversize or heavy freight
Tell us anyway — we'll point you to someone better suited.
Send us 90 days of order data. We'll tell you what your current 3PL is costing you.
Free, written, no pitch attached. If the numbers say stay where you are, we'll tell you that.